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Frequently Asked Questions

Subscribers

Yes, you need to own a mobile phone to which alerts will be sent.

Only one. We have a one number, one user, one account policy.

Registration is free.

Sending messages as a subscriber is free.

Simple, just login to your account and unsubscribe from all the groups you have subscribed to. Alternatively you could close your Shop n' Save™ subscriber account.

This is a subscriber who pays for the premium content alerts he/she receives and can send advert-free SMS at a standard low cost to all GSM providers. He/she also enjoys the services a normal subscriber gets to enjoy.

Advertisers

Yes, you need to own a mobile phone that will be used to send messages to your subscribers/customers. The number(s) you provide will be used to credit your account in case you opt to use the mobile money transfer method.

Maximum two, a Safaricom and a Zain number.

Registration is free apart from registration as a premium content provider.

Yes. A small charge applies to all text messages sent by advertisers from Shop n' Save!’s web portal apart from texts sent by premium content providers. For more contact us.

The charge is the lowest in the market and is independent of the recipient’s network. Get in touch with our sales team for more

Login to your advertiser account and go to top up. Various methods of topping up will be indicated here and you can select a method of your choice.

This is a text message that a subscriber/consumer can send for free but will have an advert as a trailer. The advertiser/merchant pays for this text message.

Create an advertiser/merchant account, top up your account and start creating trailers.

No, we have algorithms that carefully select the recipient of your trailer adverts based on prior provided information by both the advertiser and subscribers.

No. SMS are sent to subscribers/consumers who opt in to receive these text ads and can opt out anytime.